Return Policy

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Return & Exchange Policy

All sales are final. We do not offer refunds at this time.

We do offer exchanges under limited circumstances:

    •    The item must be unworn, unused, and in its original condition.

    •    Exchanges are accepted only for the same item in a different size, or if the product arrived defective or damaged.

    •    You must email us within 3 days of receiving your order to request an exchange.

    •    Once approved, the item must be returned within 14 days of delivery.

Please note:

    •    Exchanges are not guaranteed and are subject to availability.

    •    We do not accept exchanges for different styles, colors, or items.

    •    Customers are responsible for return shipping unless the item is confirmed to be defective.

To start an exchange, please email us at Info@diroclothing.ca with your order number, reason for the request, and photos if applicable.

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